A Guide to Healthcare Onboarding
Do not undervalue the importance of proper healthcare onboarding. This contributes to an open, organized, and satisfied workplace.
The Physician Onboarding Process
Whether you use paperwork, a video, an oral presentation, or a walkthrough, onboarding a new physician introduces them to your business culture and sets the expectations of how they will work with you and your veteran employees.
It’s critical that the new hire feels comfortable and is given something/someone to reference for any questions. Furthermore, they must provide all necessary and legal paperwork to guarantee that they qualify as a full-fledged employee. When the appropriate paperwork is in place, you have ensured that everything is covered in an organized and legal way.
Make sure you have all the official paperwork in place to introduce your new hire properly to the expectations and organization of the business and practice.
Healthcare Onboarding Checklist
An employee feeling welcome amongst the business organization tends to be more satisfied with overall work experience. This satisfaction leads to a higher incidence of job retention.
Efficiency, organization, and a personable approach during the onboarding process make the transition into a new work environment more smooth. People appreciate being welcomed and presented with clear expectations and requirements; it helps to create a more uplifting environment, raises the morale and collaboration of employees, and ultimately leads to higher patient satisfaction.
When you are hiring for your healthcare practice, it is critical to verify all credentials for reasons of potential liability. Among the many documents that would have to be reviewed during onboarding would be a board qualification certificate, state license, surgical logs if applicable, approved hospital privileges, insurance claims reports, and any other certifications that directly relate the position you are seeking to fill.
Employee Onboarding Best Practices
The best practices for employee healthcare onboarding entail several steps that lead to a satisfying experience for all parties involved. Every new hire should start by receiving an inviting welcome email, which sets the tone for what is to follow. This can be achieved by sharing information about the organization’s mission, values, and goals.
The Onboarding Framework
What begins as a welcoming email to acknowledge your new hire proceeds to a pre-boarding phase, when new hires are introduced to their team as soon as possible. Sometimes this can be done with an email to everyone in the practice: welcoming your new hire, specifying their qualifications, and expressing excitement about how they will benefit the practice.
The pre-boarding phase is also an opportunity to gather and submit all the legal paperwork, including insurances. Another onboarding best practice is an email that provides basic information about the first day. Perhaps this email might cover dress code, proper name tags or identification, where to park, where to meet, and other details that can limit confusion and aid in the success of the new employee.
It’s also worthwhile to introduce colleagues who will be working personally with the new hire to ensure they have a friendly face they can direct questions to as he or she acclimates to the new position. In addition, it’s useful to schedule check-ins with the new hire and their boss in order to make sure certain expectations on both sides are properly understood and obtained.
Another aspect to consider for developing best practices for healthcare onboarding new employees is to make sure the process is unique to each job in the practice. This would include being aware of the location if there are multiple offices, or perhaps modifying the onboarding procedure to accommodate an internal hire versus a new employee. All of these aspects affect the information that would be included within the onboarding framework.
Business Best Practice
When you implement these best practices in your business, you’ll contribute to a better work environment and greater job satisfaction. When you make a new employee feel comfortable and welcome in the workplace, you create a sense of loyalty that will benefit your practice for years to come.
Create the perfect healthcare onboarding experience today with the help of our knowledgeable professionals!
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